Frequently Asked Questions

Orders & Shipping

How long does shipping take?

Standard shipping typically takes 5–7 business days within the US. Expedited options are available at checkout.

Do you ship internationally?

Yes! We ship to many countries worldwide. Shipping times and costs vary by destination and are calculated at checkout.

How can I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to monitor your delivery status.

Products

What materials are your pill organizers made from?

Our pill organizers are made from durable, BPA-free materials designed to be long-lasting and safe for everyday use.

Are the pencil cases suitable for other purposes?

Absolutely! While designed as pencil cases, many customers use them for makeup brushes, art supplies, cables, and other small items.

How many pills can the organizers hold?

The Glidra Weekly Pill Organizer holds a week's worth of medications, the Roto Daily holds daily doses, and the Glidra Duo offers a dual-compartment design for added flexibility.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of delivery for items in original condition. Please visit our Refund Policy page for full details.

My item arrived damaged. What should I do?

Please contact us at support@innolabdesign.com with a photo of the damage and your order number, and we'll make it right.

Contact Us

Still have questions? Reach out at support@innolabdesign.com — we're happy to help!